Any problems or questions, please contact us.
For apps and games that access Facebook, we only post information generated by the game or app (such as score) to your profile. These are set as public postings by default. We don’t access your information at all nor use any permissions to your profile to gather any data about you. The permissions for the games and apps we create can be seen, edited or revoked via your Account Settings/Apps page on Facebook.
If you have signed-up to follow us via email, Facebook, Twitter or any other means we may use this connection to tell you about news related to Auroch Digital Ltd, our games or apps. If you email us about something, we may reply and invite you to join our mailing lists and/or other social media network connected to our games or apps. We may also email you with important news about our games. However we will never share your information with any third-party without your permission.
Some of our games and apps may use data heuristics such as Flurry. If so we only gather summarized data and do not use this to track individual users. We are limited to the functionality of the platforms we use such as the App Store, Steam or Google Play, however we would never use any embedded functionality that these system may embed to track individuals.
New GDPR Information
Auroch Digital ("we") are committed to respecting and protecting your privacy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Auroch Digital Limited, based at Bristol Games Hub. Our nominated representative for the purpose of the Act is Tomas Rawlings.
Information we may collect
We may collect and process the following data about you:
Information you give us. You may give us information about you by filling in forms on sites operated by us (our sites) or by corresponding with us by phone, e- mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service, search for a product, place an order on our site, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey and when you report a problem with our site or a game. The information you give us may include your name, shipping address, e- mail address and phone number. We will not have access to your financial and credit card information but this will be collected and held securely by our selected payment processors and via the stores we use to sell games (such as Steam).
Information we collect automatically
With regard to each of your visits to our sites we may automatically collect the following information: technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug- in types and versions, operating system and platform;
information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse- overs), and methods used to browse away from the page.
Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We are also working closely with third parties (including, for example, business partners, sub- contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, and may receive information about you from them.
Uses we may make of the information
We use information held about you in the following ways:
to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
to notify you about changes to our service;
to ensure that content from our site and our games is presented in the most effective manner for you and for your device you use to play/view.
Information we collect about you
We will use this information:
to administer our games, sites and digital products and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
to improve our games, sites and digital products to ensure that content is presented in the most effective manner for you and for your devices;
to allow you to participate in interactive features of our service, when you choose to do so;
as part of our efforts to keep our site safe and secure;
to measure or understand the effectiveness of game features we offer and any advertising we serve to you and others, and to deliver relevant advertising to you.
to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
Information we receive from other sources
We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).
Disclosure of your information
We may share your personal information with any member of our group, which means any of our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. Currently that is only us, Auroch Digital. If that changes, we’ll let you know.
We may share your information with selected third parties including:
Business partners, suppliers and subcontractors for the performance of any contract we enter into with them or you.
Third party organisations (such as analytics providers) that may require the data for their business purposes. We do not disclose information about identifiable individuals to such organisations, but we may provide them with aggregate information about our users (for example, we may inform them that 250 men aged under 20 have purchased particular kinds of game on any given month).
Analytics and search engine providers that assist us in the improvement and optimisation of our site.
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If Auroch Digital Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
Where we store your personal data
All information you provide to us is stored on our secure servers. Any payment transactions will be processed by our selected payment processor using encrypted SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at email@example.com.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Third party systems
We use systems from the following external companies:
Google Analytics - for tracking of user actions for improvement of our video games and our site experience. We tend to embed these is most PC games and also in our Steam pages and other systems that allow them such as Kickstarter. This data is not personalised nor to we process it in a way that might push it in that direction.
Google Adwords and Remarketing - To identify visitors to our site for serving advertisements on 3rd party websites and monitoring the performance of those ads when the visitors return to our site. Data is not personalised and cookies expire after 30 days.
Facebook tracking pixels - To identify visitors to our site for serving advertisements on Facebook and monitoring the performance of those ads. Data is not personalised and cookies expire after 30 days.
Some of our older games use Flurry as a method of gathering analytics. This data is not personalised nor to we process it in a way that might push it in that direction.